1. General
Information:
All packages can be customized
(images you want on the site has to
be sent to (customerservice@omatic-minds.com)
for your site).
Customized is a template, images,
and etc you would like to be on your
site.
For large sites, half of full
payment will be taken care of by
client right away. Once, site is
finished the second half of the site
payment will be completed. If the
payment for final completion of
clients site/s is not paid within 72
hours their site hosting will be
terminated. Reciept will be sent via
email with all oMATIC Minds contact
information.
Understanding of a complete site? A
completed site is basically a site
layout that has come to an agreement
that the design part of it has been
approved. The lanuch of the site,
and adding content isn't the
completion of the site. For the
fact, that we offer low prices, and
go far past and out of our way to
make our clients happy.
NEW ADDED policy.
Web design is the design of the sites
layout not the content to be added.
We are here to build a website not
wait for the client to be prepared
on their time. That's why we state
in the policies here to know what
you want before purchasing from us.
Content is the clients
responsibility, not ours. Web design
is our responsibility.
Once site is completed, customer
will be sent a email to sign to
receive the full package that has
been ordered.
If customer doesn't have a domain,
oMATIC Minds will provide a domain
name (example: www.your-name.com)
for a year $20.00. We also provide
webhosting = web space to upload your
site to. We manage your web space
only oMATIC Minds run the space you
have no access to it. Its only for
oMATIC Minds to update, and manage.
There will be a ftp to upload your
images, and layout too. Or you can
send images to my email address
customerservice@omatic-minds.com.
This page can be changed, and
updated at anytime. Rules, and
payments can change at oMATIC Minds
option. Once paid for a product this
is a complete transaction.
Please email me, if you want
something customized, and not
wanting to use our templates.
2. Refunds:
No Refunds will be allowed, once the
site has been completed, or in
progress. This also applies to
other services that we offer.
Please, make sure that, when
ordering that you are sure of what
you want from omatic-minds.com. Or
email/call to ask questions about
anything that has to do with what
the site offers.
Only way a refund at all can be made
is if the site has not been started.
Basically, any labor has not been
placed.
3. Updates
to Sites:
Small alterations will be a $5
charge, Medium changes which require
more than copy and pasting will be a
$20 charge and a Larger update will
be a $40 through and up.
This only applies to clients that do
not have a service contract.
For all clients at omatic-minds.com
will have their updates done 72
hours from date and time emailed to
us.
Major Updates: Large updates will
take 1 week to 1 1/2 week.
4. Late
Payments on Webhosting and
Advertising Packages:
There will be a $30.00 late fee on
any payments received after the day
of main payment plan for each
individual client. We will be
sending out invoices two or three
days in advance of pay period.
Best thing to do to avoid late fee
for reactivation is to pay when
invoice is sent or on the day
payment needs to be made.
5. Site
Transfers:
Transferring to other webmasters
can be done. If a site is in
progress, and you would like to
transfer the non-completed site to
another webmaster (completion
payment of the site will be made
FULL PAYMENT). Final work not being
done is not our issue here, we have
other employees to pay even if you
or your company decide to abandon
us.
OR SITE WILL NOT BE TRANSFERRED -
your site is still in ownership of
omatic-minds.com until complete
payment has been made.
Completed site/s for transfer will
cost half of what the original cost
of web design. Once, payment has been
made site/s will be sent to you or
your new webmaster.
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6. How we
deal with large site (payments very
important read):
Our protection against hackers, and
customers that don't want to
complete payments.
Large sites, we start the site off
with half of the agreed upon price
for development of the site. Once,
this is paid we start developing the
site. Once, the site has been
completed the last large upload to
make the site whole will not be
uploaded until second half of site
payment has been completed. This is
to ensure that the omatic-minds.com
gets paid for our hard work, and not
hacked from clients or customers
that are malicious across the
internet.
Especially, if the site is not our
servers. Even, if the site is on our
server it doesn't matter we seen
people that have taken the
information from the ftp's, and have
skipped on the final payments.
THIS IS NOT NEGOTIABLE - THIS IS FOR
THE PROTECTION OUR CLIENTS AND
OMATIC-MINDS.COM.
This rule 7 has been added do to
people that are called hackers, and
customers that have attempted to
hack the ftp's and files so they
won't have to pay fully for the
affordable service that we offer
here. This is business not anything
personal.
We are a honest company, but
sometime others are not honest as
well.
7.
Understanding (VERY IMPORTANT):
What is omatic-minds.com not here
for?
We are not here to business consult
for our clients. We will do as much
as we can to help push your business
with the advertising packages. The
big picture of advertising is for
the client to take control of sales
to their site. We can push people to
the clients site. Content to put on
the site/s are for the client to let
us know (to attract sales to their
site). We omatic-minds are here to
provide web mastering services, and
small business help (brochures,
business cards, things of this
nature).
We don't specialize in business
consulting.
BUSINESS CONSULTING is not our bag
(job).
Tip: A understanding of the
internet, and business. From my
understanding of business period, it
takes time for people to hit the
zillions of sites out there. Also,
there are people that pay thousands
of dollars monthly to get on top of
the search engine listings.
Patience is key, you get a site
built so people can come to it,
right? If you are thinking that you
can make a website business, and get
several sometime even one person to
buy your product/s this can lead to
disappointment. It also depends of
the items or things you are trying
to sale. I'm not a business
consultant, but common sense tells
me after five years of advertising (omatic-minds.com)
business started to come in. Depends
on the business you are doing,
customers might come faster.
8.
Conclusion:
If you do not have the patience, and
money to invest into your business.
Building a website isn't for you.
This is the only consultant type
information I can give to those are
new to the internet. Business
consultants get paid large amount of
money just to get people to realize
what I have just said ($80.00 to
$150.00 an hour). Build your site,
invest, and have faith in your
business - do time people will
respond if your doing it right.
Simple sites like YOUTUBE.COM is
prospering, because of the content
it's offering. Take a look at how
long it took them to get millions +
of the people to use their site.
You can't build a empire in a day!
And if you can, I'll pay you to
teach me how to do it?
9.
Contracts/Agreements still have to
comply with our policies/terms &
conditions. NO EXCEPTIONS CAN BE
MADE.
The signature below can be used as a
real signature. This signature will
not be taken down at all. This
states that we will stand by what we
say as a document of truth to what
we provide here at omatic-minds.com.
10.
Owned Hosting/FTP/Cpanel
Terms&Conditions:
Owned
hosting/ftp/cpanel are privately
owned and purchased hosting.
If an client buys out their site
design to take ownership of their
hosting/ftp/cpanel they are
responsible for paying maintenance
charges for us to go into they
hosting and fixing any issue that
might arise from their doing.
A privately owned hosting/ftp/cpanel
is configured and ran by client or
however they give access to their
hosting/ftp/cpanel. We do not
go into their hosting/ftp/cpanel
unless client needs assistance (paid
service to fix the issues). We
will evaluate the problem and charge
accordingly based on the severity of
the issue. Our pricing starts
from $40.00 plus based on the issue.
This also
goes for clients that come to
oMATIC-Minds.com just for hosting
solely not web design. Signing
up for hosting please make sure you
read our agreement before checking
the box.
For our
clients just purchasing hosting:
We do not
allow any animal abuse or child
pornography. If a client wants
to design a adult site they will
have to get oMATIC-Minds to design
it for them. This way you are safe
as a client within the adult realm
online. Or if you have a adult
site ready to upload to your hosting
with us we have to approve it.
Note:
Hosting can be canceled through your
PayPal, credit card company or bank
at anytime. Once payment has
failed one time you will have to
resign up or going into your hosting
account and reorder your hosting.
If you have resign up we will send a
reactivation fee to activate your
hosting again. There is no way
around this. We will be
notified if a client has tried to
ignore this.
11.
Branding Removal:
What is
Branding Removal? Branding
Removal is when oMATIC-Minds.com
designs or develops a site for a
client. We add a Powered by:
oMATIC-Minds.com or Designed by:
oMATIC-Minds.com. If a client
wants this removed they will be
charged $150.00 through $300.00 for
removing any credits to the
designers or developers work.
This includes other scripts or
software we implement into a clients
site. We reserve the right to
receive credit for our work unless
paid to remove this branding of our
work.
$150.00
Branding Removal for non-ecommerce
sites. $300.00 Branding
Removal for ecommerce sites.
12. Hosting
Suspended And Invoice Creation:
A hosting
or server that gets suspended after
a delinquent payment for hosting /
server will be charged a
re-activation fee of
$30.00
as said above but it will add up
monthly till the invoice is paid for
re-activation. Example: Client
doesn't pay for Nov. 23,1972
hosting / server gets suspended .
Client still doesn't pay on Dec. 23,
1972 Total charges along with
original payment will add up.
Late fee after Nov. 23, 1972 = $30
re-activation / Dec. 23, 1972 after
will equal $30 more = Total = $60.00
and continues till a year ends.
This is the penalty for client/s
wasting time and slowing down
business.
Invoice
Creation:
Now, for
clients that do not like to use our
billing system or payments are
delinquent we will send client
manual invoices through PayPal for a
additional $20.00 monthly. We may
add this invoice creation to any of
our invoices as we like for creation
and time used to do so. We
most likely will waive the invoice
creation fee for items not listed in
the hosting section. For
hosting invoice creation will also
have to be 3months plan or more
along with the additional 20 dollar
invoice creation fee.
13.
Verbal Agreements and (Signed)
Contracts:
We are
going to honor verbal agreements
here at oMATIC-Minds.com but we will
not or tolerate liars. We have
the right to cancel a verbal
agreement anytime. If you are
a honest forth right person a verbal
agreement can go smoothly. If
a client wish to do a contract all
business heaviness will apply as
less restrictions will apply with a
verbal agreement. Signed
contracts will be followed to the
letter and also written down to the
T of what is offered and will be
applied for that contract to be
fulfilled.
Signature:
Derek Williams
Contact
Information:
Derek Williams
1.602.314.8341
customerservice@omatic-minds.com
Note: We at omatic-minds own your
graphics that we design. Unless you
decide to do a webmaster takeover
and pay the leaving our company fee.
All graphics that we do from scratch
like logos, banners, and layouts
will not be taken to someone else
unless properly leaving
omatic-minds.com
All Logos, Banners, and Layouts if
layout is built from scratch will be
archived and copyrights applied to
them as ownership of
omatic-minds.com till
clients/customer pays for them.
Last Updated: December 12, 2009 |